Frequently Asked Questions

Find answers to common questions about PsychDiary, your AI-powered mental health companion. Learn about features, privacy, getting started, and more.

Getting Started

Getting started is simple! Just create an account (you only need an email address), and start writing your first diary entry. Write naturally about your day—there’s no specific format required. The AI will automatically analyze your entry, detect your mood, and identify what made you happy or what challenges you faced. You can then explore your insights, chat with your AI companion, or view your mood analytics to see patterns over time.

Write about anything that’s on your mind! You can reflect on your day, express gratitude, process difficult emotions, celebrate achievements, or simply capture your thoughts and feelings. There’s no right or wrong way to journal—just write naturally. The AI will automatically understand your mood and extract meaningful insights from whatever you write, whether it’s a few sentences or several paragraphs.

When you write an entry, our AI automatically analyzes it in real-time. It detects your mood (very positive, positive, neutral, negative, or very negative), identifies positive keywords and themes that made you happy, highlights challenges or stressors, and generates summaries of key moments. You don’t need to manually tag anything or select from predefined categories—just write naturally, and the AI does the analysis for you.

No! PsychDiary is designed to work with natural, free-form writing. You can write however feels most comfortable to you—whether that’s structured paragraphs, bullet points, stream-of-consciousness, or anything in between. The AI understands natural language and will analyze your entries regardless of format. Just write from the heart, and let the AI handle the rest.

There’s no requirement for how often you should write, but research shows that regular journaling provides the most benefits. Many users find daily reflection helpful, while others prefer a few times per week. PsychDiary includes an achievement system that rewards consistency—like daily reflection, weekly routines, and streak badges—to help you build a sustainable journaling habit. Write as often as feels right for you!

AI Features

Your AI companion is a 24/7 mental health support system that learns from your diary entries. It remembers your entire journey, can reference specific moments from your past, and stores permanent facts about you (like names, preferences, and important details) so it always knows your context. When you say ‘hello,’ it proactively suggests topics from your recent entries to help you reflect. You can ask questions, process emotions, or have real-time conversations. The AI uses a sophisticated memory system with short-term memory for recent chats, long-term memory with automatic summarization, and permanent fact memory that never forgets important details about you.

Semantic search allows you to find diary entries by meaning, not just keywords. Instead of searching for exact words, you can ask natural questions like ‘What did I write about feeling stressed?’ or ‘Show me entries about my vacation.’ The AI understands the meaning behind your words using advanced vector embeddings, so it can find entries that are semantically similar to your query, even if you don’t remember the exact words you used.

Our AI uses advanced natural language processing to analyze the sentiment and emotional tone of your entries. While it’s highly accurate at detecting overall mood patterns, it’s important to remember that it’s analyzing text, not reading your mind. The mood detection is designed to help you understand patterns over time rather than provide clinical diagnoses. If you notice any inaccuracies, you can always edit entries or provide feedback to help improve the system.

The ‘On This Day’ feature lets you reflect on your journey across time by showing you what you wrote on the same date in previous years. This helps you notice how your thoughts and feelings have evolved, revisit important memories, and see how far you’ve come in your mental health journey. It’s a powerful tool for recognizing growth and patterns in your emotional well-being.

No. PsychDiary is designed as a supportive tool for mental health, not a replacement for professional therapy or clinical interventions. While gratitude journaling and diary-keeping have been scientifically proven to improve mental health, they work best as part of a comprehensive mental health strategy. If you’re experiencing severe mental health issues, please seek professional help. PsychDiary complements professional care and can be a valuable addition to your mental health routine.

Privacy & Security

Absolutely. Privacy is at the core of PsychDiary. We are fully DSGVO (GDPR) compliant, which means we follow the strictest European data protection regulations. All your data is stored securely in Germany, subject to strict EU privacy laws. Your entries are pseudonymized (no full names or personally identifiable information are stored), and we use end-to-end encryption to protect your data. We never share your data with third parties, and you have complete control over your information.

All your data is stored securely in Germany, which means it’s subject to strict European Union privacy laws and regulations. This ensures the highest level of data protection and gives you peace of mind that your most personal thoughts are kept safe and secure.

Only you can see your diary entries. We use pseudonymization, which means your data is stored without full names or personally identifiable information. Our team cannot read your entries, and we never share your data with third parties. Your privacy is our top priority, and we’ve built PsychDiary with privacy-first architecture to ensure your thoughts remain completely confidential.

Yes, you have complete control over your data. You can export your entries at any time, and you can delete your account and all associated data whenever you choose. We believe you should own and control your data, so we’ve made it easy to access, export, or remove your information whenever you need to.

Yes, PsychDiary is fully DSGVO (GDPR) compliant. We follow all European data protection regulations, store data in Germany under EU privacy laws, use pseudonymization, and ensure you have complete transparency and control over your data. Your privacy rights are fully protected.

Platforms & Devices

PsychDiary is truly cross-platform and works seamlessly across web, iOS, and Android. You can access the full-featured web app in any browser, download the native iOS app for iPhone and iPad, or use the native Android app for phones and tablets. Your data syncs across all devices, so you can write on your phone during your commute and review insights on your laptop at home.

An internet connection is required for most features, including AI analysis, syncing across devices, and chatting with your AI companion. However, you may be able to write entries offline on mobile apps, which will sync once you reconnect to the internet. For the best experience with real-time AI analysis and all features, we recommend using PsychDiary with an active internet connection.

Your data automatically syncs across all your devices when you’re signed in to the same account. Write an entry on your phone, and it will appear on your tablet or computer within moments. Your AI companion, mood analytics, and all your entries are accessible from any device, giving you the flexibility to journal wherever you are, whenever you want.

For the web app, you just need a modern web browser (Chrome, Firefox, Safari, or Edge). For iOS, you need iOS 13 or later. For Android, you need Android 8.0 (Oreo) or later. PsychDiary is designed to work smoothly on all modern devices, from phones to tablets to computers.

Account & Pricing

We believe mental health support should be accessible. While we may offer premium features in the future, core functionality remains available to help as many people as possible. You can create an account and start using PsychDiary’s essential features without any subscription lock-in. Check our pricing page for current details on free and premium features.

Creating an account is simple and privacy-focused. You only need to provide an email address—no personal information beyond that is required. We use pseudonymization, so we don’t store full names or other personally identifiable information. Your privacy is protected from the moment you sign up.

Yes, you can delete your account at any time. When you delete your account, all your data—including diary entries, AI conversations, and analytics—will be permanently removed from our servers. You have complete control over your data and can remove it whenever you choose.

If you forget your password, you can use the ‘Forgot Password’ feature on the login page. We’ll send a password reset link to your email address, allowing you to create a new password and regain access to your account securely.

To use PsychDiary’s features, including AI analysis, syncing across devices, and accessing your data from anywhere, you’ll need to create an account. However, the signup process is quick and only requires an email address. Creating an account ensures your data is securely stored and accessible across all your devices.